Shipping Options
We offer several shipping options to meet your needs:
Standard Shipping
- Delivery time: 3-7 business days
- Cost: Calculated at checkout based on location and order weight
Express Shipping
- Delivery time: 1-3 business days
- Cost: Higher rate for faster delivery
Overnight Shipping
- Delivery time: Next business day
- Cost: Premium rate for urgent deliveries
Shipping rates are calculated automatically at checkout based on your location, order weight, and selected shipping method.
Order Processing
- Orders are typically processed within 1-2 business days
- Processing time may vary during peak periods or holidays
- You will receive an email confirmation when your order ships
Shipping Destinations
We currently ship to addresses within our designated service regions. During checkout, you can see if we deliver to your location.
Delivery Estimates
Delivery times are estimates only and are not guaranteed. Factors that may affect delivery time include:
- Weather conditions
- Customs delays (for international shipments)
- Carrier service disruptions
- Incorrect shipping address
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.
Address Changes
If you need to change your shipping address:
- Before shipping: Contact us immediately at [email protected]
- After shipping: Contact the carrier directly with your tracking number
Undeliverable Packages
If a package is returned to us due to an incorrect address or refusal, we will contact you to arrange redelivery. Additional shipping charges may apply.
Lost or Damaged Packages
If your package appears lost or damaged during shipping:
- Contact us immediately at [email protected]
- Provide your order number and details of the issue
- We will work with the carrier to investigate
- If confirmed lost or damaged, we will send a replacement or issue a refund
International Shipping
For international orders:
- Additional customs fees, duties, and taxes may apply
- These charges are the recipient’s responsibility
- Delivery times may be longer than domestic shipments
- Some items may be restricted in certain countries
Restricted Items
Some products may have shipping restrictions based on destination due to regulations or carrier policies.
Signature Requirements
Some shipments may require an adult signature upon delivery. If you are not available, the carrier may attempt redelivery or hold the package at a local facility.
Contact Information
For shipping-related questions or concerns: Email: [email protected]
Website: www.dcshons.com
Our customer service team is available to assist you with any shipping inquiries during our business hours.